Privacy Policy

MAPERS is a product created and completely developed by 20Robots Technologies SRL.

Under General Data Protection Regulation (hereafter “GDPR”), the controller for data processing within the meaning of the data protection legislation is:

20Robots Technologies registered with Commercial Register No 42184081, address Calea Dorobanților street, No 132-134, Cluj-Napoca, Cluj, Romania is responsible for the data processing explained in this document.

Please do not hesitate to contact us if you have questions or ideas relating to data protection. You can contact us by using the following contact details: e-mail: [email protected].

Among the types of Personal Data that our Website collects, by itself or through third parties, there are Cookies; Usage Data; email address; various types of Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); geographic position.

Contact form (this Website)

By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.

Personal Data processed: email address; current company.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Data Collection for Downloading eBooks, Guidelines, and Free Materials

When you download our eBooks, guidelines, or any other free materials, we may collect the following data:

Company Email Address: We ask for your company email address to deliver the requested materials and provide relevant updates or information related to the content you have downloaded. This lets us inform you about new resources, updates, promotions, and related content that may interest you.

Company Name: We require your company name to gain insights into the type of organizations that are accessing our materials. This information helps us better understand our audience and tailor our offerings to meet their needs.

Phone Number (optional): In some cases, we may request your phone number to facilitate communication regarding the downloaded materials or to provide additional assistance if required. Providing your phone number is optional, and you can choose whether or not to provide it.

How We Use Your Information:
The data we collect during the process of downloading our eBooks, guidelines, or any other free materials are used for the following purposes:

Delivery of Materials: We use your company email address to send you the requested materials, such as eBooks, guidelines, or any other free resources.

Communication: We may use your email address to send you relevant updates, newsletters, promotional offers, or other information that we believe may interest you. You can opt out of these communications by following the unsubscribe instructions in the emails.

Improve User Experience: By analyzing aggregated data, including company names, we can gain insights into our audience’s preferences and needs. This information helps us enhance and personalize our content and offerings to provide a better user experience.

Scope, purposes of, and legal basis for automated data processing

In general, it is possible to use our website without registering. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory, and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published, or shared through this Website and confirm that they have the third party’s consent to provide the Data to us.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us.

Vendors That Collect Anonymous Data on Our Behalf

We use several third parties to provide us with services that are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. We use Google Analytics to analyze the performance of our websites and follow up on the effectiveness of our marketing efforts. Google Analytics allows us to analyze data in the aggregate; we do not collect or store any personal information in Google Analytics. To better engage with the public in ongoing dialog, we use certain third-party platforms, including, but not limited to, Facebook, Twitter, Instagram, GitHub, and LinkedIn. These third-party websites and applications are web-based technologies that are not exclusively operated or controlled by us. When interacting on those websites, you may reveal personal information to us or third parties.

We use YouTube to store videos that we show on our website. YouTube uses a cookie to collect anonymous viewing information that we use to find out how videos are being viewed.

Legal basis for processing

20Robots Technologies may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations, 20Robots Technologies may be allowed to process Personal Data until the User objects to such processing (“opt-out”) without relying on consent or any other legal bases. This, however, does not apply whenever the processing of Personal Data is subject to European data protection law;

  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

  • processing is necessary for compliance with a legal obligation to which 20Robots Technologies is subject;

  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in 20Robots Technologies;

  • processing is necessary for the purposes of the legitimate interests pursued by 20Robots Technologies or by a third party.

In any case, 20Robots Technologies will gladly help to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of Personal Data is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Note: We do not share, sell, rent, or trade any of your Personal Data with third parties for their own promotional purposes.

Storage and duration of your Personal Data

We store and process your personal data in the EU/European Economic Area (“EEA”).

20Robots Technologies is storing your personal data only for the length of time necessary to fulfill the intended purposes or – in the case of consent – until you withdraw your consent. If you withdraw your consent to process your personal data, we will delete it unless relevant legal provisions stipulate that it can be processed further.

We will also delete your personal data if we are obliged to do so for other legal reasons. If you are a partner, customer, or prospect, we keep the information for the duration of our relationship. Due to the possibility of long sales cycles, one never knows when a potential client will re-engage with 20Robots Technologies, and having the background and history of the contracting party will assist 20Robots Technologies in providing a better service. If you are an applicant, we keep the information until the open role is filled in plus one year. When that period is over, we will either delete your information or inform you that we intend to retain it for consideration for future opportunities.

Sensitive Personal Information and Minors Policy

We do not knowingly or intentionally collect sensitive personal information (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health, or information concerning a natural person’s sex life or sexual orientation) from individuals, and you must not submit sensitive personal information to us.

Please note that the information or services provided here by 20Robots Technologies are directed at adults only and not at children under the age of 18. We do not knowingly collect Personal Data from anyone under the age of 18 online. Any person who provides their Personal Data here represents that they are 18 years of age or older. If you learn that your child has provided us with Personal Data without your consent, you may alert us. If we learn that we have collected any Personal Data from children under the age of 18, we will promptly take steps to delete such information and delete the child’s profile.

The rights of Users

The following section contains explanations of your rights as defined by the basic EU data protection regulations. Depending on the type and scope of your inquiry, we ask you to put the inquiry in writing.

Rights of persons affected

In line with the basic EU data protection regulations, as the person affected, you have the following rights in particular vis-à-vis to 20Robots Technologies.

Right to information (Article 15 of basic EU data protection regulations):

You can ask us for information regarding any data of yours that we keep at any time. This information concerns, among other things, the data categories we process, for what purposes we process them, the origin of the data if we did not acquire them directly from you, and, if applicable, the recipients to whom we have sent your data. You can obtain a copy of your data from us free of charge. If you are interested in other copies, we reserve the right to charge for the additional copies.

Right to correction (Article 16 of basic EU data protection regulations):

You can request that we correct your data. We will initiate appropriate measures to keep the data of yours that we continuously process correct, complete, and up to date based on the latest information available to us.

Right to deletion (Article 17 of basic EU data protection regulations):

You can request that we delete your data, provided the legal requirements have been met. In accordance with Article 17 of basic EU data protection regulations, this can be the case if:

  • The data are no longer required for the purposes they were acquired or otherwise processed

  • You revoke your consent, which is the basis of the data processing, and there is no other legal basis for the processing

  • You object to the processing of your data, and there are no legitimate reasons for the processing or you object to data processing for the purposes of direct advertising

  • The data have been processed illegally

  • Where the processing is not necessary to ensure adherence to a legal obligation that requires us to process your data

  • In particular with regard to legal retention periods to assert, exercise, or defend against legal claims

Right to restriction of processing (Article 18 of basic EU data protection regulations):

You can request that we restrict the processing of your data if:

  • You dispute the correctness of the data – for the period of time we need to check the correctness of the data

  • The processing is illegal but you do not wish to have your data deleted and request a restriction of use instead

  • We no longer need your data, but you need them to assert, exercise or defend against legal claims

  • You have filed an objection to the processing, though it has not yet been decided whether our legitimate grounds outweigh yours.

Right to data transferability (Article 20 of basic EU data protection regulations):

At your request, we will transfer your data – where technically possible – to another responsible entity. However, this right only applies if the data processing is based on your consent or is required to fulfill a contract. Instead of receiving a copy of your data, you can ask us to send the data directly to another responsible entity that you specify.

Right to objection (Article 21 of basic EU data protection regulations):

You can object to the processing of your data at any time for reasons that arise from your special situation provided the data processing is based on your consent or our legitimate interest or that of a third party. In this case, we will no longer process your data. The latter does not apply if we are able to prove there are compelling, defensible reasons for the processing that outweigh your interests or we require your data to assert, exercise, or defend against legal claims.

Time limits for compliance with the rights of the persons affected

As a general principle, we make every effort to comply with all requests within 30 days. This time limit, however, can be extended for reasons related to the specific rights of persons affected or the complexity of your request.

Restriction in the provision of information regarding the rights of persons affected

In certain situations, legal specifications might require us not to provide information regarding all of your data. If we have to refuse your request for information in such a case, we will inform you of the reasons for refusal at the same time.

Complaints to supervisory authorities

20Robots Technologies takes your reservations and rights very seriously. However, if you are of the opinion that we have not dealt with your complaints or reservations adequately, you have the right to submit a complaint to the data privacy protection authorities responsible.

How to contact us

If you have any questions, comments, or concerns about this Statement, or want to request access to your Personal Data or exercise your privacy rights, please contact us using the contact information below.

Thank you for your interest in MAPERS!


Calea Dorobanților street, No 132-134, Cluj-Napoca, Cluj, Romania.

Telephone: +40 749-547.169

E-Mail: [email protected]

Last Update 22 May 2023